Cancellation policy

Right of withdrawal

You may revoke your contractual declaration within 14 days without stating reasons in text form (e.g. letter, fax, email) or – if the item is handed over to you before the expiry of the period – by returning the item. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations pursuant to § 312g paragraph 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB (Introductory Act to the German Civil Code). To comply with the revocation period, it is sufficient to send the revocation or the item in good time. The revocation must be addressed to:

Bright Sales GmbH
Furthstraße 10
35037 Marburg
Phone: +49 6421 88914-12
Fax: will be added later
Email: info@brightsales.eu

Consequences of revocation

In the event of an effective cancellation, both parties must return the services received and surrender any benefits derived (e.g., interest). If you are unable to return or surrender the service received and any benefits derived (e.g., benefits of use) to us, or only partially, or only in a deteriorated condition, you must compensate us for the value. You must only pay compensation for deterioration of the item and any benefits derived if the use or deterioration is due to handling of the item that goes beyond testing its properties and functionality. "Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store. Items that can be sent by parcel must be returned at our risk. You will be responsible for the standard return shipping costs if the delivered goods correspond to those ordered and if the price of the returned item does not exceed 40 euros, or if, in the case of a higher price, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return shipment is free of charge. Items that cannot be sent by parcel will be picked up from you. Obligations to refund payments must be fulfilled within 30 days. For you, this period begins with the dispatch of your cancellation notice or the item; for us, it begins with their receipt.

End of the cancellation policy

Return costs in case of cancellation

If you exercise your statutory right of withdrawal (see Cancellation Policy), you will be responsible for the regular return shipping costs if the delivered goods correspond to those ordered and if the price of the returned item does not exceed 40 euros, or if, in the case of a higher price, you have not yet paid the consideration or a contractually agreed partial payment at the time of withdrawal. Otherwise, the return shipment is free of charge for you.